Refund Policy - Understand Our Refund Terms
Refund Policy
We appreciate your choice to buy digital patterns from Crocheniacs Patterns. Our mission is to offer top-quality patterns for your crafting projects. Please take a moment to understand our policies regarding refunds:
Refund Conditions:
Given the digital format of our products, we cannot offer refunds once a PDF pattern has been downloaded. This policy is due to the irreversible nature of digital goods.
Accuracy of Descriptions:
Every amigurumi pattern is accompanied by comprehensive descriptions and visuals to ensure you know exactly what you're buying. We encourage you to thoroughly review all product details and sample images before completing your purchase.
Support for Patterns:
Should you need any help with your pattern or have questions, our dedicated support team is ready to assist you. Contact us at [email protected] for any pattern-related inquiries or support.
Prohibition of Redistribution:
It is prohibited to redistribute, resell, translate, or alter any patterns purchased from us without explicit permission. Non-compliance may lead to termination of access and potential legal ramifications.
Resolving Download Issues:
If you encounter problems downloading or accessing your patterns, don’t hesitate to get in touch with our support. We will ensure you receive your files promptly.
Please note that digital goods are exempt from being returned and thus, not eligible for refunds. We are committed to providing clear and comprehensive information about our products to aid in your decision-making process.
For more details or queries on our refund practices, contact us directly at [email protected].